Covid 19 Update

Due to the Covid 19 outbreak and the recommended guidelines from the CDC we are forced to implement strict social distancing policies to protect both our clients and employees.

While we are grateful to still be able to provide service to our customers, we take the health and well being of our clients and technicians very seriously.

In order to protect everyone, in addition to the CDC guidelines we have implemented the following policies:

  • Technicians must maintain a distance of at least 6 feet from clients at all times.
  • To limit entering homes to a minimum, we are asking all of our clients that are able to do so to turn on outside water supply for us.
  • If we need to access certain components inside the house we ask if you would provide basement access through a bulkhead or garage, if possible, to keep contact in living spaces to a minimum.

We understand this policy may be inconvenient for some homeowners, unfortunately, under these unprecedented times it is the only way we can continue to service our valued customers while putting everyone's safety first.

Thank you for your understanding and we look forward to resuming normal business practices as soon as it is deemed safe to do so.